Quick Extender Pro’s Customer Service

Quick Extender Pro (QEP), a penis extender manufactured by the North American company innovatech, is a proud provider of premium penis enlargement products. Many of the products offered by this company are rivaled and matched by competing brands, on many scales. American made products like the Quick Extender Pro that are actually made and shipped from the from the U.S. tend to be of a higher quality across the board and more often than not customer service is a major factor with 1st world countries.

With penis extenders and their online exclusivity, english speaking customer service reps have more to handle due to their products broad stream of customers. QEP’s official website hosts various amounts of information, but the first three aspects that pop are the three labels located in the top navigation bar, which include – customer service, order tracking, and language.

Obviously, Innovatech wants their customers to speak with a representative if needed and makes it very easy to do so, but what I wanted to know is how much help can one of their representatives offer? 

My Experience

This write up is all about my experience interacting with one of QEP’s agents. Through two separate scenarios, I inquiry about common questions an average shopper would ask and then another instance where I act like a current customer according to erinjgz.wordpress.com

Here are the “big” four questions from each scenario:

Questions from a shoppers point-of-view:
Q: What makes quick extender pro better than other penis extenders?
Q: How much bigger can it make my penis?
Q: How long does it take to produce results?
Q: Is the Quick Extender Pro a medical device?
Questions from a customers point-of-view:
Q: How can I return what I have purchased?
Q: Where may I purchase spare parts?
Q:  What should I do if i receive broken products??
Q: I haven’t noticed a difference after use, what should I do?

How Did Customer Service React?

From a shoppers point of view, the answers to my questions were very general and it was as if he or she (the rep) was reading context straight from the site. All the questions I asked are answered directly on the official QEP website, which means that the important details you need to know about this penis extender are available without having to contact customer service.

If you still want to know the responses to my questions, below I generalized the answers to make them more understandable. Learn more at  http://youthbruce.com/

Q: What makes quick extender pro better than other penis extenders?

A: The rep emphasized on the Double Strap Support system, potential results, the  best value, allergy tested components, and top quality manufacturing.

My Thoughts

To sum up this response, this is the type of company that has total confidence is their product and services. This rep. answered quickly, without hesitation, and was on target with each point made. However, it would have been a good idea to emphasize on the CE certified components, guarantee policy, and scientific research proving that penis extenders can really increase penis size. Regardless, this information is featured on the official website.

Q: How much bigger can it make my penis?

A: Up to 13 inches. How much you may gain also depends on which of our packages you choose to purchase.

Q: How long does it take to produce results?

A: Results appear according to how long you use one of our packages in conjunction to what you use based on package selection. Results typically begin to appear within one month and improve as long as you keep using the Quick Extender Pro.

Q: Is the Quick Extender Pro a medical device?

A: Yes. – Although when speaking with this rep. he / she could not show me where it stated the Quick Extender Pro was a type 1 medical device (CE Certified).

My Thoughts

For someone who represented Innovatech, I personally was not pleased with what I was told. I was already aware of all these answers since I have researched this topic before. This is stated for clarification purposes in my quick extender pro review or my assessments on its money back return policy. No extraordinary results from chatting with customer service after this question was answered.
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However, on a more positive note, most of the information, give or take a few questions, I was given and personally researched is featured on the official QEP website and is easily accessible. My questions verified the resourcefulness of one customer service agent and his or her knowledge on their product or services.

Can Customers Get Satisfactory Help?

Investing any amount of money into one of Innovatech’s products induces a bit of skepticism due to their nature and intended use. If your faith has lead you to purchase one of their packages or products, you will find these questions enlightening regarding returns, help, and FAQ related inquiries.

Q: How can I return what I have purchased?

A: Firstly, you can find QEP return policies on this page and also my assessment of this money back guarantee here. The rep. directed my attention towards this page. There was then a link to another page that described how to return my purchase order, in which all I had to do was submit a ticket through their customer service support page.

Q: Where may I purchase spare parts?

A: You can visit our penis extender spare parts and upgrades page.

Q: What should I do if i receive broken products?

A: The Quick Extender Pro is backed with a lifetime warranty. Simply contact customer support by submitting a request on our contact page. – I have never gone through the return process, but you can find everything you need to know on the official guarantee and warranty page. The link at the bottom of this article will take you there.

Q: I haven’t noticed a difference after use, what should I do?

A: Follow the instructions precisely as they are described in the manual that came with your purchase.

My Thoughts

What he / she didn’t mention is that you have to use QEP for at least six months before you can return it if you decide the lack of results were not worth the purchase you made. All I can say is keep using it for 6 months!

Verdict

QEP’s customer support is moderate to good. You can speak with a rep. through an online chat portal during daylight hours (US Eastern Time) or you can contact through the link I provided just below.
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Overall, my encounter was of great help and realistically there is no need to contact a rep. if you want a general question answered. Everything you need to know about this device, it’s packages, and its intent for the most part, is entailed on the official site. Click the link below for more info.